Terms of Service

Last Updated: January 23, 2025

1. Acceptance of Terms

Welcome to Penny Sense. By accessing or using our financial management and receipt processing services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms constitute a legally binding agreement between you and Penny Sense ("we," "our," or "us"). We reserve the right to update these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

Penny Sense provides:

  • Receipt and expense tracking
  • AI-powered receipt data extraction
  • SMS/MMS receipt processing
  • Financial reporting and categorization
  • Bank and credit card reconciliation
  • Double-entry bookkeeping and journal entries
  • Accounts payable and receivable management

3. Account Registration

To use our Service, you must:

  • Be at least 18 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly update any changes to your account information
  • Accept responsibility for all activities under your account

You may not share your account credentials or allow others to access your account. You are responsible for maintaining the confidentiality of your password.

4. SMS Terms and Conditions

4.1 SMS Service Description

By providing and verifying your mobile phone number, you consent to receive SMS/MMS messages from Penny Sense for receipt processing purposes.

4.2 Consent to Receive Messages

  • You agree to receive automated SMS/MMS messages, including verification codes and receipt processing confirmations
  • Message frequency varies based on your usage
  • Standard message and data rates may apply from your mobile carrier
  • Carriers are not liable for delayed or undelivered messages

4.3 Opt-Out

You may opt out of SMS messages at any time by:

  • Texting STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to our number
  • Removing your phone number in Settings
  • Contacting support at support@penny-sense.com

After opting out, you will receive one final confirmation message, and then no further messages unless you re-verify your phone number.

4.4 Help

For help with SMS services:

  • Text HELP to our number
  • Email support@penny-sense.com
  • Visit https://penny-sense.com/support

4.5 Supported Carriers

Our SMS service supports all major US carriers including AT&T, T-Mobile, Verizon, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, and others. Not all carriers are guaranteed to be supported.

4.6 User Responsibilities

  • Provide a valid US mobile phone number that you own and control
  • Ensure your device can receive MMS messages
  • Maintain an active mobile plan with your carrier
  • Do not use the SMS service for any unlawful or prohibited purposes
  • Do not send spam, abusive, or harassing messages

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws, regulations, or third-party rights
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use automated systems (bots, scrapers) without permission
  • Reverse engineer or attempt to extract source code
  • Resell or redistribute the Service without authorization
  • Upload receipts or content you do not have rights to
  • Impersonate others or provide false information

6. Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, images, audio clips, software, and data compilations, are the exclusive property of Penny Sense or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of the content you upload (receipts, transaction data), but you grant us a license to use, process, and store this content to provide the Service.

7. User Content

By uploading content to our Service, you represent and warrant that:

  • You own or have the right to use the content
  • The content does not violate any laws or third-party rights
  • The content does not contain viruses or malicious code

We reserve the right to remove any content that violates these Terms or is otherwise objectionable.

8. AI-Powered Services

Our Service uses artificial intelligence to extract data from receipts and categorize expenses. While we strive for accuracy, AI-generated results may contain errors. You are responsible for reviewing and verifying all data extracted by our AI systems.

9. Financial Data Disclaimer

PENNY SENSE IS NOT A FINANCIAL ADVISOR, ACCOUNTANT, OR TAX PROFESSIONAL.

Our Service provides tools for organizing and tracking financial information, but we do not provide financial, accounting, tax, or legal advice. You should consult with qualified professionals for advice specific to your situation.

We are not responsible for any financial decisions you make based on information provided by our Service.

10. Payment Terms

Some features of our Service may require payment of fees. By subscribing to a paid plan:

  • You agree to pay all applicable fees
  • Fees are billed in advance on a recurring basis (monthly or annually)
  • You authorize us to charge your payment method
  • Fees are non-refundable except as required by law
  • We may change fees with 30 days notice
  • You may cancel your subscription at any time

11. Termination

We may terminate or suspend your account at any time, with or without notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Extended periods of inactivity
  • Request by law enforcement or government agencies

You may terminate your account at any time through your account settings or by contacting us. Upon termination, your right to use the Service will immediately cease.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • Results obtained from the Service will be accurate or reliable
  • Any errors in the Service will be corrected
  • The Service will meet your requirements

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PENNY SENSE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES.

Our total liability to you for any claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months prior to the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless Penny Sense and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your content or data uploaded to the Service

15. Third-Party Services

Our Service may integrate with third-party services (e.g., SMS providers, AI processors, payment processors). We are not responsible for the availability, accuracy, or content of these third-party services. Your use of third-party services is subject to their respective terms and conditions.

16. Privacy

Your use of the Service is also governed by our Privacy Policy, available at https://penny-sense.com/privacy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

17. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Penny Sense regarding the Service and supersede all prior agreements and understandings.

20. Contact Information

If you have questions about these Terms, please contact us:

  • Email: legal@penny-sense.com
  • Support: support@penny-sense.com
  • Website: https://penny-sense.com/support

By using Penny Sense, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.